Privacy Policy

PTA d.o.o. Sarajevo on its web site, in some cases it may collect and process customer information interested in our services, with all relevant laws and regulations being complied with.

Our priority is to protect your privacy and we ask you to read this information carefully!

PTA d.o.o. Sarajevo refers to the confidentiality of the information of users of our website that are collected in the process of registration for the reception of news or in the process of sending a request for contact / inquiry.

PTA d.o.o. Sarajevo as the owner of the internet presentation adheres to the applicable regulations in order to protect the privacy of its users.

All users of our website and recipients of our service news that have any questions about private data can send mail to

By accepting this Privacy Policy, the user confirms that he has read, understood, and agrees with the processing of personal data according to the rules outlined below.

What kind of personal information is collected and processed by PTA d.o.o. Sarajevo via the website

When registering a person for receiving news or submitting a request for more information via the web contact form, we will ask the user to provide certain information about himself (personal information) such as first and last name, e-mail address.

You as a user confirm that you agree to processing the data by clicking on the login / subscription button.

Providing personal data is the user’s decision. If the user does not provide required mandatory information for the specific activity that requires them, he will not be allowed to engage in such activity because without such data the activity will not be technically feasible.

Apart from these data, we automatically collect data from your computer, which may include an IP address, and there are also situations where we automatically collect other types of data such as the date and time of access to the Internet site, hardware information, or Internet Explorer which you use as well as your operating system.

For what purposes PTA d.o.o. Sarajevo collects and processes personal information?

PTA d.o.o. Sarajevo appraises and processes personal information of users of Internet site for the purpose of conducting a secure authentication of users accessing the Internet site, communicating with the user, for the purpose of sending notifications and improving the quality and efficiency of our services.

The website neither the PTA d.o.o. Sarajevo company collects data on children. If we find that such information has been passed to us without the consent of parents or guardians of children under the age of 16, we will remove them without delay. Juveniles under 16 years of age may not use the website No part of the website is designed to attract anyone under the age of 16.

What is the legal basis for processing personal data?

A user applying for product information and opportunities by entering their data on, gives consent to process their personal information. The consent can be withdrawn at any time by notice to the employee’s email address for personal data protection

Which PTA d.o.o. Sarajevo shares the user’s personal information with?

PTA d.o.o. Sarajevo will not share your personal information with other parties except in the case of mutual agreement and consent of the user

The time limit in which the personal data will be stored

PTA d.o.o. Sarajevo stores the personal information of the registered user-recipients of the notification for the period until the purpose of processing, from the time of registration of the user.

Access and correction of personal dana

The User can at any time request an PTA d.o.o. Sarajevo information about the personal information stored and correction of the same by sending an e-mail to

Deleting Personal Data (Right to Forget)

At any time, the User has the right to request the deletion of personal data. The user can do so by sending an e-mail to

Upon receipt of the request, the data will be deleted within thirty days. And the user will be informed about deleting personal data.

Right to Objection

If, despite all the protection measures taken, you feel that you have grounds for complaint, please contact

Changing Privacy Policy

These Privacy Policy and Terms of Use of Personal Data PTA d.o.o. Sarajevo can be changed at any time by publishing the revised text of the Privacy Policy at If the user fails to comply with these privacy policies, we will instruct the user to leave and do not access or use the website

Changing the privacy policy and the terms of use of your personal information will take effect immediately upon its publication on

Rules on handling “cookies”

What is a cookie?

Cookies are the small files that internet browsers store on our computer when accessing individual web sites to allow additional functionality of these sites. The most common example is quicker access to logging pages – the cookie contains login information, so the reapplication procedures are skipped. Whether cookies come from advertising pages or inaccessible content pages, they can undermine the privacy of the user. Cookies are designed to be a simple mechanism for pages that use them to remember key information (including items added to shopping listings in online stores) or to remember the user’s internet history (including clicking on some buttons, signing in to the account, or the pages we visited in history). They can also be used for the purpose of memorizing the information we entered into certain fields (names, addresses, passwords, credit card numbers …)

Other types of cookies play an important role in the modern internet. Probably the most important, authentication cookies are the most common method used by the server to know if a user is reported or not. The security of the authentication cookie depends on the security of this web site and the security of the user’s web browser, as well as the cookie content is encrypted or not. Vulnerability of the security system can harm the user if the hacker can read his information written on the cookie.

How do I set cookie settings?

By editing cookie settings, you decide whether to allow them to be stored on your computer. Managing and adjusting cookie settings can be done in the web browser.

If you disable cookies, you will not be able to use some of the functionality on the web pages

What are Temporary Cookies?

The Session cookie only exists in the current memory while the user views a web page. Web browsers usually delete a session cookie when a user closes a web browser. Unlike other cookies, session cookies do not have the expiration date written in them, so web browsers are erased immediately.

What are the permanent cookies?

Permanent or saved cookies remain on your computer after you close your Internet browser. By means of these sites, they store information such as login and password username, so you do not have to sign in for each visit to a specific location. Permanent cookies will remain on your computer for days, months, and even years.

What are cookies from the first page?

First-party cookies come from the sites you’re viewing and can be temporary or permanent. With them, sites can store the data they will use again when they visit this site again.

What are third-party cookies?

Third-party cookies come from the content of other sites, such as advertisements, that are on the site you are currently viewing. With these cookies, websites can track the use of the Internet for marketing purposes.

Do you use cookies?

The internet site uses cookies, with the primary purpose of providing our web site with a better user experience.

What kind of cookies do you use and why?

Temporary cookies – these are temporary cookies that point out (and are automatically deleted) when you close the Internet browser. We use them to allow access to content and allow action that you can do by logging in with your data.

Persistent cookies – The cookie is not deleted after you close the web browser, but has a expiration date in it. This means that in the entire “life span” the cookie will send the information to the server every time a user visits that page. For this reason, these cookies are often referred to as accompanying cookies because they can be used by ads that collect information about user searches on the Internet

Does have third-party cookies?

Measurement of attendance

Our web site uses Google Analytics, a web analytics service provided by Google, Inc. ( “Google”). The information generated by the cookie about your use of our website (including your IP address) will be uploaded to Google and stored on servers in Ireland where it will be stored for up to 26 months after which will be deleted. Google will use this information for the purposes of evaluating your use of our website, compiling site activity reports on site operators, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties, if required by law, or if such third parties process the information on behalf of Google. Google will not associate your IP address with any other data Google owns. For more information about Google’s Privacy Policy, visit


Any questions?


Do you have a dilemma to deal with a particular transaction or do you need financial, tax or legal advice?

PTA d.o.o. Sarajevo
Mehmeda Spahe 24/III,
71000 Sarajevo
Bosna i Herzegovina
+387 (33) 20 20 63

© PTA All Rights Reserved 2019

Privacy and Cookies | About us